Heritage-Angler wrote:
afishinado wrote:
If your rod is an older model and cannot be repaired, Orvis will replace the rod with a brand new model equivalent to the one you purchased originally.
You've obviously been drinking the company kool-aid.
I broke my Orvis 9' 4wt Clearwater Classic. It was 5 years old, and I was the original purchaser. When I sent it in to Orvis for repair, they said they couldn't fix it since they no longer had the blanks. They offered to replace it with an 8'6" Clearwater II. I told them I didn't want an 8'6" 4wt, or I would've bought one in the first place. They said it's either the 8'6" 4wt, or they'd refund me $175. I chose the refund of $175.
When I got the refund from Orvis, it was not for $175, but $150. They lied to me. 100% satisfaction? Not this time.
As for the Helios being a better distance casting rod than the Z-Axis, I disagree. I cast both before I bought my 4wt. Now I know it's a 5 wt shootout, but
these guys disagree on the casting prowess of the Helios vs the Z-Axis as well. Heck, the Winston Passport ($200) finished higher than the Helios in their shootout.
My experience dealing with Orvis obviously may not be what everyone experiences. When you buy a Sage rod, and it breaks, they'll repair it - no matter the model, and when it was made. I just offered my experience with repair/replacement/refund with Orvis to show that you may not get an equivalent rod returned to you if you break it. I prefer to buy from a company that will do what they promise, and Orvis has failed me on that count.
I wish the OP luck in his search for a new 4wt. If you do wind up with the Hydros, and you break it a couple of years down the road, I hope you get an equivalent replacement, or the refund amount they promise you. Better yet - don't break it. ;-)
H.A.