Swattie87 wrote:
ryansheehan wrote:
It's a lifetime warranty, periiod. I'm not saying I would take back a pair of waders that lasted three years but sure as hell not going to give someone crap who does.
It's not a lifetime warranty. Period. It's a satisfaction guarantee. Period. (Yes I checked their website.) Nowhere does LLBean warranty or claim its products are built to last a lifetime. They claim that you will be satisfied with your purchase, and feel you got your money's worth before it wears out. If you don't feel that way, they stand by their product and offer a more than generous guarantee to replace the item, give you credit for your purchase, or refund your initial purchase funds. If anyone has a set of waders anywhere, that lasted an angling lifetime, show me them.
I give Bean credit for offering the satisfaction guarantee they do, and I own a good bit of their products...but they're a for profit company too. And the cost of the satisfaction guarantee abuse gets passed on to their honest, satisfied customers.
Unless someone can honestly say all 10 times that they weren't satisfied with the product they deserve every bit of "crap" (or "literary gold" depending on your perspective) in my previous post. That's $2,000 worth of free waders that I, and every other LLBean fan have helped pay for.
^I know you CAN do the above within the confines of their satisfaction guarantee and get away with it...doesn't mean you SHOULD if you were satisfied with the product. Given his support for the Kennebec's in his post, I'm guessing nymph-wrist enjoys and thinks highly of the product...how can you then honestly turn around and claim you weren't satisfied with them? Oh, wait, you get a free pair of new waders if you do. That's abusing the satisfaction guarantee for free waders. No way around it.
This is no different than eating 85% of a medium rare ribeye and then expecting another one (for free) because you ordered it medium. If your steak comes out not to your liking, you tell the server immediately upon the first bite or two...they bring you another one. If your waders fail or leak prematurely and you weren't satisfied because of that, heck yeah you should take Bean or whoever up on their satisfaction guarantee and get a new pair. If you were satisfied with the product enough to vouch for it on a public forum however, you're abusing the satisfaction guarantee and allowing others to fund your lifetime of free waders. Period.