afishinado wrote:
ryansheehan wrote:
The welded seems are a joke. I split 4 pairs of the sonic guides so far, within a couple days on the water. Orvis is going to give me my money back rather than giving me new waders monthly. Customer service is great, waders are garbage.
ryansheehan wrote:
They split at the crotch section from just wading, nothing strenuous. Orvis is aware of the problem. They added a patch to the inside of the crotch on the waders but that only holds the split off a little longer. The first two pairs didn't have the patch and were leaking in 3 fishing days. I have spoken with numerous people at orvis and they have been very helpful but it is a very flawed product. I am definitely not the only one with the issue.
I am pretty sure they have made a recall or redesign it doesn't look like most of their waders are available until the end of June.
Please PM the names of the persons you spoke to at Orvis and told you the product was flawed and there is a recall on the waders making them unavailable until June. I will make sure you are completely refunded for your purchase.
I work for Orvis and am not aware of any such issue or recall with Sonic Seam waders. I checked with several managers at Orvis as well as the person in charge of wader design and they are not aware of any issue. There certainly is no recall since I checked the entire company inventory this morning, and there are thousands of waders in stock and being sold every day.
The Sonic Seam Convertible waders were introduced in August of 2012 and another SS wader was produced and sold 3 or 4 years previous to that introduction. Personally, I've worn the same pair of Orvis SS waders since their introduction more than three years ago and they are still going strong. In addition, I've sold hundreds of pairs of these waders, and Orvis has sold many thousands without a problem with returns or repairs for split seams.
It is possible that the fit is too tight and the seams split on your waders. The wader is actually stronger with our welded seam vs a stitched seam since the stitching perforates and weakens the fabric. It takes about 25 lbs of force to tear the stitched fabric at the seam vs 40 lbs with our welded seams.
I'm sorry the waders didn't work out for you. Again, contact me and I will make sure you get a full refund.