ian_brown
Member
- Joined
- Jan 22, 2007
- Messages
- 308
Orvis' quality control has really gone down the tubes lately. I bought a pair of their tailwaters XT earlier this year. With less than 20 trips on them, they began leaking in both legs. The weren't punctured; the inseams wore through where my knees rub. I paid $200 for them, and for that much I expect better.
I'm going to try fixing them myself because I don't want the hassle of going to a shop or being without waders for the next few weeks.
After I bought them, I found that their "100% Satisfaction Guarantee" doesn't apply to waders. Here's their wader guarantee: "If your fly fishing waders fail due to a manufacturing or materials defect, Orvis will repair or replace the waders at our discretion, free of charge. This guarantee does not cover abuse, improper care, accidents, or the normal breakdown of materials over time. All defective or damaged fishing waders should be returned to Orvis for evaluation, or call Orvis direct at 800-548-9548, or use the convenient wader repair request form. Fishing waders not covered by the guarantee, but repairable, can be repaired for a $30 fee."
I'm going to try fixing them myself because I don't want the hassle of going to a shop or being without waders for the next few weeks.
After I bought them, I found that their "100% Satisfaction Guarantee" doesn't apply to waders. Here's their wader guarantee: "If your fly fishing waders fail due to a manufacturing or materials defect, Orvis will repair or replace the waders at our discretion, free of charge. This guarantee does not cover abuse, improper care, accidents, or the normal breakdown of materials over time. All defective or damaged fishing waders should be returned to Orvis for evaluation, or call Orvis direct at 800-548-9548, or use the convenient wader repair request form. Fishing waders not covered by the guarantee, but repairable, can be repaired for a $30 fee."