Squartail,
Yep your exactly right. I called the shop where I bought it and they said I should have brought it to them and it would have been completely handled by them i.e. shipping it to Orvis.
They also expressed to me that this should not have happened to an Orvis rod and it was likely a fluke (not the parasitic flat worm).
I'm glad I handled it though. My reason is this. I know this had absolutely nothing to do with the shop that sold it. It was a manufacturing issue. With me in charge of this operation, I can apply pressure where it's needed: otherwise I'm a bystander.
Also I really want to restate that this had nothing to do with what I did. If I had been careless, I would have been forthright about it. I have the highest integrity for myself and my expectations sometimes to a fault.
I may have come across as more of an ignoramus when I asked if this is normal or did I do something wrong. My query was to ensure that I didn't overlook something like a protective wrap that needed to be removed prior to use: a manufacturer specific possibility. My initial reaction was controlled outrage and uncertainty of the unknown. The unknown being how will this be rectified without draining my wallet anymore and being rodless (I made that word up) for an extend period of time. ect.ect.
With that said, I am sitting here waiting for a delivery from UPS from Orvis. I'll follow up when it gets here.