Opinions and reviews are like...well you know..., everyone has one. Good, bad or indifferent. Personally, I have been dealing with the folks at Allen ever since I started fly fishing. Have several of their rods, couple reels and a few other odds and ends they offer. Just ordered one of their blanks yesterday. I also like to support site sponsors as well.
I have nothing but positive things to say about their products and customer service. Personally, I think they are one of the best small companies in this market. That being said...being a small company and having to keep up with a small staff is sometimes next to impossible. Your not going to make everyone happy. I have personally spoke to Justin and Evan on several occasions and have nothing but great things to say about how well they handled my requests.
One thing I have learned over the years, your gonna have problems from time to time. Allen has always dealt with them in a professional and honest manner. If it was broke, "they' fixed it one way or another. Always to the customers satisfaction and then some. I think that's what is important here.
To get jerked out of shape over some review system we don't fully understand is petty...IMO. They are stand up folks and I can honestly say that from simply being a satisfied customer.
T
I have nothing but positive things to say about their products and customer service. Personally, I think they are one of the best small companies in this market. That being said...being a small company and having to keep up with a small staff is sometimes next to impossible. Your not going to make everyone happy. I have personally spoke to Justin and Evan on several occasions and have nothing but great things to say about how well they handled my requests.
One thing I have learned over the years, your gonna have problems from time to time. Allen has always dealt with them in a professional and honest manner. If it was broke, "they' fixed it one way or another. Always to the customers satisfaction and then some. I think that's what is important here.
To get jerked out of shape over some review system we don't fully understand is petty...IMO. They are stand up folks and I can honestly say that from simply being a satisfied customer.
T